I highly recommend that the good people of Ottawa boycott Arcane Services (also known as Arcane Landscaping, Arcane Snow Removal and a few other names). The reason for this call to arms is simple: the company cold dials Ottawa area residents, completely ignoring the Do Not Call registry list, and ignoring requests to be removed from their calling list.
We received yet another call from this company again tonight. Upon inquiring how they came into possession of our phone number, the gentleman from Arcane Services who called informed me that he was random dialing people in the area. This is completely against CRTC regulations and could lead to fines ranging from 1500$ to 15,000$ per offense/complaint. We have had no prior business relationship with the company, nor have we ever contacted them, filled out any type of surveys or any other type of communications.
This isn’t my first beef with this company. Arcane Services thinks that its perfect fine to plaster permanent, very hard to remove stickers on community mailboxes. Those mailboxes are not there for free advertising.
All you’ve done at this point is guarantee that I will never do business with your company, and strongly urge that others do the same.
Update August 24th
Arcane Services yet again called our house this evening. Again I asked to be removed from their calling list, and again I informed the caller that what they were doing was illegal, that we were registered with the CRTC Do Not Call Registry and that this is the 2nd time that I have informed them of this. So yet another complaint was sent to the CRTC. I wonder if anyone at this company has a clue, or maybe they just don’t care. Either way, it’s not a way to run a legitimate business.